Shipping Policy

At Khadiaura, we want to make sure your order reaches you safely and on time. We carefully process and pack every order before handing it over to our delivery partner.

Order Processing

Once your order is successfully placed and payment is confirmed, we will start processing it.

Most orders are processed within 1–3 business days. However, processing time may be slightly longer during weekends, public holidays, sale periods, high order volumes, or if a product takes additional time to prepare.

Once your order is shipped, we will provide tracking details wherever tracking is available.

Shipping & Delivery

We ship orders to the address provided by you during checkout.

Please make sure that your name, complete address, PIN/ZIP code, and contact number are correct. Khadiaura will not be responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

Delivery time depends on your location, courier service, product availability, and other circumstances.

Shipping Charges

Shipping charges, if applicable, will be shown clearly at checkout before you complete your order.

The shipping cost may depend on your delivery location, order value, package weight, product type, and shipping method.

Estimated Delivery Time

The delivery time shown on our website is an estimated delivery time and may sometimes change.

Delays can happen because of weekends, public holidays, bad weather, transportation problems, courier delays, or other situations outside our control.

We always try our best to make sure your order reaches you as quickly as possible.

Order Tracking

If tracking is available for your shipment, we will share the tracking details after your order has been dispatched.

Please note that tracking information may take some time to appear after the courier receives the package.

Delayed Orders

Although we work hard to deliver orders on time, sometimes unexpected delays can happen.

If your order is significantly delayed, please contact us with your order number. We will check the shipment status with the courier and help you as much as possible.

Incorrect or Incomplete Address

Please carefully check your shipping address before placing your order.

If a package cannot be delivered because of an incorrect or incomplete address, the recipient is unavailable, or the delivery is refused, the package may be returned to us.

If re-delivery is required, additional shipping charges may apply.

If you notice a mistake in your shipping address after placing your order, please contact us as soon as possible.

Damaged or Incorrect Products

We take care while packing your order. However, if your order arrives damaged, defective, incomplete, or you receive a different product from what you ordered, please contact us as soon as possible.

Please provide your order number along with clear photos/videos of the product and packaging so that we can check the issue and provide an appropriate solution.

Please keep the original packaging and product safely until the issue has been resolved.

International Shipping

If international shipping is available, additional customs duties, taxes, import charges, or other fees may apply depending on the destination country.

Any such charges, unless specifically mentioned at checkout, are generally the responsibility of the customer.

International delivery may also take additional time due to customs clearance or local regulations.

Delivered but Not Received

If the courier tracking shows that your order has been delivered but you have not received it, please contact us as soon as possible.

We will help you check the delivery details and, where possible, raise an inquiry with the courier partner.

Contact Us

If you have any questions about shipping or delivery, please contact us:

Khadiaura
Email: Khadiaura2026@gmail.com
Website: www.khadiaura.com

When contacting us about an order, please mention your order number so we can assist you faster.